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KembaraXtra – Travel Terms: Agency Management System
In the US this term commonly refers to a computer system handling full agency administration as well as ticketing, while in Britain it more often refers to “back office” administration and accounting systems.
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KembaraXtra – Travel Terms: Agency Administrator
The IATA official designated by the IATA Director General (or representative) as holder of the office, responsible for managing agency affairs, often working with agents in a defined area.
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KembaraXtra – Travel Terms: agency agreement
A contract between a travel agent and a principal setting out terms for doing business. The IATA Passenger Sales Agency Agreement operates globally (with exceptions and variants, including US and conference-area resolution structures). The entry recounts that after lengthy negotiations the Global Consultative Committee proposed a less one-sided contract, but in June 2002 airlines blocked unanimous approval at the IATA Passenger Agency Conference in Miami, leading to a suspension and calls for government review of IATA antitrust immunity and for alternatives to IATA accreditation and BSP systems; the entry notes that at the time of writing nothing had come of these actions.
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KembaraXtra – Travel Terms: Agency Board
IATA defines this as any of the three Agency Administration Boards set up for the three Traffic Conference Areas by the Passenger Agency Conference.
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KembaraXtra – Travel Terms: Agency List
IATA’s official list (as described in the Passenger Sales Agency Administration Rules) containing names and addresses of approved agency locations and, where relevant, administrative offices; the entry notes that in the US equivalent lists are published by ARC and IATAN.
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KembaraXtra – Travel Terms: Agency Programme
IATA defines this as the IATA Industry Distribution System / IATA Passenger Agency Programme: the resolutions, rules, and procedures used to maintain standards and industry practices for selling international air transportation via Accredited Agents, including accreditation, BSP matters, and training, and sometimes referred to as the IATA Agency Distribution System.
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KembaraXtra – Travel Terms: Agency Services Manager
The IATA official appointed by the Agency Administrator to head a country/area Agency Services office and oversee agency accreditation.
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KembaraXtra – Travel Terms: Agency Programme Joint Council (APJC)
Under IATA Resolution 814 (implemented across the EU and various other countries), an APJC is established to review country-level programme issues, with membership capped at 18 and agency representation between one-third and one-half. The entry details the UK evolution from the Agency Programme Liaison Group (under Resolution 808) to the APJC after adoption of Resolution 814, and explains the UK’s Agency Distribution Office role in administering applications and maintaining standards. It notes earlier qualification points systems have been terminated and staffing criteria have been reduced in many places to a generic competence requirement linked to IATA Resolution 818g, and it outlines UK financial criteria including profit-before-tax expectations, working capital requirements, when bonds are required, and share capital thresholds that scale with IATA sales (with reduced thresholds for longer-established companies). It also cross-references PAPGJC and reminds readers to check the latest information before using the entry.
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KembaraXtra – Travel Terms: AFTA
This acronym can refer to the Association of Finnish Travel Agents or the Australian Federation of Travel Agents, and the entry provides the websites listed in your text.
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KembaraXtra – Travel Terms: agency manager
Generally the manager of a travel agency, but in the US and some other countries it can mean the person formally designated to obtain or retain an airline appointment, with requirements such as three years’ retail experience in some jurisdictions.
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