- Published on
KembaraXtra – Legal Terms – Legal Ombudsman
The Legal Ombudsman is an independent body that investigates complaints about legal service providers in England and Wales. It was established under the Legal Services Act 2007 and began operating in 2010.
Unlike earlier complaint bodies, it is designed as a lay organization, meaning it is not controlled by lawyers. Its role is limited to issues of service quality—such as delays or poor communication—rather than the correctness of legal advice itself. It provides a free and accessible avenue for resolving disputes between clients and legal professionals.
The Legal Ombudsman is an independent body that investigates complaints about legal service providers in England and Wales. It was established under the Legal Services Act 2007 and began operating in 2010.
Unlike earlier complaint bodies, it is designed as a lay organization, meaning it is not controlled by lawyers. Its role is limited to issues of service quality—such as delays or poor communication—rather than the correctness of legal advice itself. It provides a free and accessible avenue for resolving disputes between clients and legal professionals.
0 Comments